Delivery area
We ship worldwide to all countries.
Shipping costs
We ship worldwide free of charge to all countries.
Shipping time
The shipping time depends largely on the place of delivery. The following table shows the exact delivery times and rates for different regions.
Destination | Shipping method | Shipping time | Costs |
Germany: | Free of charge | 2-3 days | Free of charge |
Express | next day | 4,9 € | |
Next Day before 12:00 | Next day before 12:00 | 9,9 € | |
Austria & Switzerland: | Free of charge | 3-4 days | Free of charge |
Premium | 2-3 days | 7,99 € | |
Express | 1 day | 14,99 € | |
Europe: | Free of charge | 4-8 days | Free of charge |
Premium | 2-4 days | 7,99 € | |
Express | 1 day | 14,99 € | |
Rest of the world: | Free | 3-6 weeks | Free of charge |
Expedited | 4-6 days | 7,99 € | |
Express | 1-2 days | 19,99 € |
Package status
With the shipment notification you will receive the tracking number for your package. Via the DHL portal you can check the current status of your delivery at any time.
Return shipping
William Walker offers free shipping to all its customers. Return shipping for exchanges or returns is not covered by William Walker. In the event of an exchange, reshipment to the customer will again be covered by William Walker. If a return shipment is necessary due to an error on our end, William Walker will bear the shipping costs.
Gently effective
Perfume oils, parabens, dyes, silicone oils and mineral oils have no place in a dog care. William Walker's grooming products have been designed and developed according to the principle "as much as necessary, as little as possible". This is how we ensure the most gentle care for our beloved four-legged friends.


Practical tilt lock
The shampoo and conditioner come in a high-quality container with a practical tilt cap. Thus, the bottle can be conveniently opened, dosed and also closed again with one hand.
Especially for dog skin
Although it may be tempting to use the shampoo and conditioner for your own coat care, we do not recommend it. And for good reason: While the pH value of human skin is 5.5, the pH value of our four-legged friends is 7.5. Our care products are specially adapted to this pH value for the best possible care.


Made in Germany
All products in our care series are manufactured in Germany.