Care instructions Plain Collection
Even though leather products age individually over time and tell their own story, proper care is highly recommended to ensure the longest possible life expectancy. Compared to other conventional leather products, the Plain collection is very robust and easy to care for.
A cloth moistened with water in combination with gentle rubbing is sufficientfor cleaning the leather. The remaining moisture should then be absorbed with a dry cloth.
For care we recommend the use of a suitable leather cleaning agent and waterproofing spray as well as greasing with a leather balm. The leather products in the Plain collection are not suitable for swimming and should be protected from extreme moisture.
Supporting a young start-up
Are you interested in products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place, because we are a family business from Hamburg founded in 2018.
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Frequently asked questions
Which countries does William Walker ship to?
We ship worldwide to all countries. Detailed information about shipping conditions can be found here.
What does shipping cost?
We offer free worldwide shipping for orders over €149. Shipping costs for orders below €149 vary depending on the shipping country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
What are the rules for exchanges and returns?
To let you personally experience the quality of our products, we offer a 14-day return policy. For a hassle-free and smooth return process, we have a returns portal available for you. Here, you can obtain a prepaid return label for a fee. Alternatively, returns can also be made with a shipping service of your choice. If you wish to exchange a product, simply reorder the new item and return the other product via the returns portal.
