That's not good news, so we're all the more pleased about your honest feedback. Our goal is to always improve and give our customers, like you, the best possible experience. We would really appreciate it if you could explain to us in more detail what was wrong with your order and what you think needs to be done better.

Please send us an email to with the subject "Feedback". We will get back to you as soon as possible.

Thank you very much for your time,

Your William Walker Team