The dog cookies can be given daily in moderation for training and praise. Treats do not replace the daily and balanced feeding of the dog. If the dog suffers from overweight, the food ration should be reduced according to the fed treats.
Dog Biscuit Turkey Bites:
50% turkey meat, potato, banana.
Analytical components:
Protein 28%, fat content 11%, crude ash 4%, crude fiber 3.5%.
Dog Biscuit Turkey Hearts:
50% turkey heart, potato, banana
Analytical components:
Protein 25%, fat content 7%, crude fiber 4%, crude ash 2.5%.
Dog Biscuit Deer Chips:
40% muscle deer meat, buckwheat, potato, canola oil.
Analytical ingredients:
Protein 15.5%, fat content 10.6%, crude fiber 9.0%, crude ash 9.5%.
Delivery Area
We ship worldwide to all countries.
Shipping Costs
Shipping costs depend on the order value and the destination country. The various regulations are listed in the tables below.
Germany
Shipping Method | Duration | 0-149€ | >149€ |
Standard Shipping | 2-3 days | 4.90€ | Free |
Express Shipping* | Next day | 8.90€ | 4.95€ |
Next Day before 12:00* | Next day before 12:00* | 13.90€ | 9.90€ |
Austria
Shipping Method | Duration | 0-149€ | >149€ |
Standard Shipping | 3-5 days | 6.90€ | Free |
Premium Shipping | 2-3 days | 14.90€ | 6.90€ |
Express Shipping* | 1-2 days | 22.90€ | 14.90€ |
Switzerland (DDP)
Delivery is made with Swiss Post. No additional taxes, duties, or fees are incurred.
Shipping Method | Duration | 0-149 CHF | >149 CHF |
Standard Shipping (DDP) | 3-5 days | 9.90 CHF | Free |
Premium Shipping (DDP) |
2-3 days | 14.90 CHF | 9.90 CHF |
Europe
Shipping Method | Duration | 0-149€ | >149€ |
Standard Shipping | 4-8 days | 6.90€ | Free |
Premium Shipping | 2-3 days | 14.90€ | 6.90€ |
Express Shipping* | 1-2 days | 22.90€ | 14.90€ |
USA & Rest of the World
Shipping Method | Duration | 0-149€ | >149€ |
Standard Shipping | 8-20 days | 9.90€ | Free |
Premium Shipping | 4-6 days | 24.90€ | 14.90€ |
Express Shipping* | 2-3 days | 34.90€ | 24.90€ |
* Express orders placed by 12 p.m. will be shipped the same business day. Please note that there is no Saturday delivery for express shipments in Germany. Additionally, only small items can be shipped via express. Large and heavy packages, such as dog beds, cannot be shipped via express. In this case, the order will be shipped with standard or premium shipping, and the express shipping fees will be refunded.
** If delivery is made to a non-EU country, additional customs duties, taxes, or fees may be payable by the customer, but not to the provider, but to the relevant customs or tax authorities. Customers are advised to inquire about the details from the customs or tax authorities before ordering. Shipments to Switzerland are always sent DDP (Delivered Duty Paid). Therefore, no additional fees will be incurred.
Return Policy (see notes below for Switzerland)
Simply return the goods to us within 14 days of receipt unused and in their original packaging to receive a refund of the purchase price. To process your return, you must register your return through our returns portal. Visit the following page: www.williamwalker.returnsportal.online
You can either obtain a paid return label through our returns portal or send the package back using a carrier of your choice. We recommend shipping as an insured package with a tracking number via DHL, UPS, or GLS to the following address:
lasting brands GmbH
- Retoure William Walker -
Schmiedestraße 1
27419 Lengenbostel
Germany
To ensure your return can be allocated, please include your delivery note with your order. Once the return has arrived, it will be processed within 14 days. The information sheet on the return policy can be downloaded here.
Additional Information for Returns from a Non-EU Country
Please ensure that returns from a non-EU country are declared as returns. If a return can only be accepted by paying a fee due to incorrect labeling, we reserve the right to refuse acceptance or deduct the costs incurred from the refund amount.
Return Policy for Switzerland
Once your order has been imported into Switzerland, you will receive an email from our partner MyOrderGate. The email contains a link where you can register your return. Registration of the return is mandatory, as otherwise, we cannot re-import your package back to Germany. Detailed instructions can be found in your package. Alternatively, you can download the information sheet here.
We have already provided a return label for you in your package. The following costs apply to the return label, which will be deducted from your refund:
Packages up to 2kg - 20 CHF
Packages over 2kg - 30 CHF
Exchange Policy
If you wish to exchange a product, please return your product as described above and simply order your desired product anew.
Frequently asked questions
Taste guarantee through premium food quality
William Walker Treats sets the very highest standards for the ingredients they select. Whether meat, fruit or vegetables, all the food used is of premium quality, meeting the same standards as human food. The careful and conscious selection, the guaranteed fresh ingredients, as well as the gentle preparation, make the William Walker Treats a true taste explosion for absolutely every dog - guaranteed.
Best ingredients
William Walker Treats are made exclusively from high quality foods. The ingredients contained in the Treats are precisely tailored to the needs of a healthy dog diet. The Treats are a 100% natural product and provide the four-legged friends with a mix of high-quality proteins, fats, vitamins and minerals.
Conscious renunciation
William Walker Treats are made exclusively from high quality foods. The ingredients contained in the Treats are precisely tailored to the needs of a healthy dog diet. The Treats are a 100% natural product and provide the four-legged friends with a mix of high-quality proteins, fats, vitamins and minerals.
Made in Germany
All William Walker Treats are produced entirely in Germany. The treats are gently manufactured to the highest standards to achieve the highest level of quality. Quality assurance from start to finish, with a maximum low carbon footprint.